Delivery Information

Please be advised that the official business days in the Arabhardware store are from Sunday to Thursday. Fridays, Saturdays, holidays and public holiday its holidays for all employees of Arabhardware store and shipping companies

Our first mission is to offer you the best online shopping experience, so we have made it easier for you to make your shipment easier because your convenience is our priority

 Arabhardware store mainly delivers your orders through the company's own fleet but may get help from a third party at peak times to ensure the timely shipping of your order.

We allow you to choose the most convenient time for your delivery, on any day, on another day according to your geographical area, or during any week or even month.

We will ask for your signature on a copy of the invoice to confirm receipt of the goods. We will deliver the order to the registered address and we consider the signature of anyone at the address as a receipt of the order.

If there is no one at the registered address to receive your order, we will ask you to contact our customer service to agree to another delivery time. 

DELIVERY SCHEDULE

We process and ship all our orders within 3~5 days, with the exception of Fridays, Saturdays, and Egypt's Public Holidays.

Important Delivery Information:

  • A signature is required upon receipt of the shipment.
  • We insure all packages in transit from to the delivery address against theft and incidental damage. Once the package has been signed for it is no longer insured by Arabhardware store.
  • We ship with Aramex company for areas outside Cairo, Alexandria ...
  • Estimated delivery times are to be used as a guide only and resignation from the date of dispatch. Arabhardware store is not responsible for any delays caused by customs clearance processes.
  • Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.
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